SHIPPING
HOW LONG WILL IT TAKE TO GET MY ORDER?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-15 days. Delivery details will be provided in your confirmation email.
HOW DO I TRACK MY ORDER?
You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link. You can also track the order status by tracking id.
HOW TO CHANGE A SHIPPING ADDRESS OF MY ORDER?
To change your shipping address please logging in to your proudandyoung account. You can select the order placed and then click on “Change address” button to change your address.
DO YOU SHIP THE PRODUCTS TO AN INTERNATIONAL ADDRESS?
We are inform you that, Yes we ship all over the world. Shipping costs will apply, and will be added at checkout.
RETURN
WHAT ARE THE RETURN AND REPLACEMENT POLICY AND TERMS?
We accept returns or replacement within 10 days of product delivered. If you have received a defective product or wrong product then please send us Video & Images while opening the package and send it to support@proudandyoung.com and we will get back to you. Once it is confirmed by our Team we will send you the replacement or refund as Proudandyoung coins on your proudandyoung wallet as per your convenience.
WASH CARE INSTRUCTIONS
WHAT CARE INSTRUCTIONS TO BE TAKEN CARE OFF
- For Single Jersey Topwear and bottom wear like T-shirts, Vests, Tops, Shorts and Track pant.
- Please do not bleach or wash with chlorine based detergent.
- Please do not iron on stitches, trims, seams or embellishments as it may cause them to open due to high temperature.
- Please do not soak more than 15-25 minutes
- Please do not wring
- Please do not use hard brushes as it can damage the prints
- Please do not leave the iron at one place for long time.
- Please do not iron directly on prints (in case of printed products)
- Machine wash cold water
- Wash/dry inside out
- Fabric may loss colour so please wash it separately
- Tumble dry low
- Warm iron needed.
ANY OTHER QUESTIONS
ANY OUESTIONS?
You can contact us through our contact page or email to support@proudandyoung.com. We will be happy to assist you